Words

An Effective Prayer for Call Center Customer Service Representatives

written by Stef

^Call Center Agents’ Daily Prayer

After the government’s mandate, almost all the BPO companies here in the Philippines have implemented the “Return To Office” (RTO) call for their employees. Being employed in one, I am pleased to be part of a company that prioritizes their employee’s health and safety – since we obviously still are in a pandemic situation. TaskUs has prepared all their sites to have the smoothest and safest possible employees transition from the work from home set up. The company has decided to call their employees to return to the office on a gradual basis. This means the RTO requirement will be in batches.

Photo by Tara Winstead

So, here’s an effective prayer I have been saying (even during the work-from-home setup) as a call center agent that I would like to share with you. This is an excerpt from the “Straight from the Heart; A Prayer Companion” book which was compiled and edited by Rev. Fr. Mario Jose C. Ladra.

Prayer of a Call center Agent

Heavenly Father, thank you for enabling me to be a call center agent.
Guide and bless me to be always at my best, as I perform roles of serving, connecting, and communicating with our clients.
Give me the grace to deal with them with patience and wisdom.
Help me to exercise teamwork, camaraderie, and respect for my fellow workers.
Keep me healthy in body, mind, and spirit, and grant me your inspiration of being and becoming a model of professionalism.
Lord, I also ask you to shield and protect me always from all dangers and temptations.

This I ask in the Mighty Name of Jesus.
Amen.

Our Father,
Who art in Heaven, hallowed be Thy name; Thy Kingdom come,
Thy will be done on earth as it is in Heaven.
Give us this day our daily bread, and forgive us our trespasses as we forgive those who trespass against us; and lead us not into temptation, but deliver us from evil. Amen.

St. Gabriel the Archangel,
patron of communication,
pray for us.

I may not be part of the employees who are required to return to the office setup, but I will sure continue to keep saying this prayer. May this prayer help other agents with their daily tasks to provide the best customer service possible and battle to keep safe amidst the situation the world is in now. Be safe everyone! Cheers!

01/04/2022 0 comment

entertainment Events Friends Social Media Words

Celebrating the 2021 World Friendship Day

written by Stef

It’s the World Friendship Day! Even if we are still in the middle of what looks like a pandemic that only just started, we have all the reasons to celebrate the friendships we all have.

There are several types of friendships that exist in this world. Often, we all have childhood friendships that last a lifetime. There are also some that started during high school and others that made it through long-distance friendly relationships. The newest kind though, in this generation is what we all know and call-online friendships. I have a lot of friends I made when I started working and have been in front of the computer most of the time. Most of them are moms like me who also have the same interests as mine.

Friendship

Communicate To Keep The Friendship Alive In This Pandemic

It is always a good feeling to know you are remembered even on the most ordinary day. Ask and listen. Paying attention, and respecting their views is in a way comforting, and it goes a long way. Respect begets respect.
It is best to express how you admire them genuinely. By doing so, it is like planting and watering positivity throughout their day.

Know, and encourage them with their new set of goals, hobbies, and interests. Join them if you are interested too. Learning new things with someone you care about is a great way to strengthen your relationship.

Since the pandemic started, a lot of us have started and found ways to earn a little extra. So, the best way possible for you to send a little help to your friend’s hobby, blog, career, or business is to promote and support them. Use whatever social media platform you have to do so. We can all do this even on ordinary days. We do not have to wait for the celebration of World Friendship Day to do this, right?

Dial Their Number

A phone call to talk about fond and happy memories you have shared and experienced in the past. Talk about the last movie you saw with each other. Recommend a TV show, podcast, YT channel, or book. Invite them to online clubs or groups you have joined and enjoyed. say hello to their parents or relatives that they live with. Hearing each other’s voices are important ingredients to a genuine and life-long relationship recipe.

World Friendship Day

Plan a Meeting Online

Through this, you may be able to catch up with your friends and see how they are doing even through video meetings. There are also several activities you may do while in an online meetup. You may listen to music or watch movies together. There are also fun games you can prepare and enjoy. These online gatherings have been on trend since the pandemic started. And now that we celebrate World Friendship Day yet again, online meetings with friends and colleagues are the safest but warm way to communicate and connect with our beloved friends.

We can all say that there are so many friendships that are “Not so perfect, but so beautiful.” — BTS Jin (“Epiphany”). Borrowing many inspiring words from the world-renowned group that we love, BTS. Another reason why we should keep our communications open with our friends during these times is that life has become a lot more unpredictable and as BTS (again) mentioned in one of their songs – “This moment won’t ever come again.” (Intro: The Most Beautiful Moment In Life).

Speaking of BTS, this group has totally created a beautiful sense of connection to people all over the world. Even just their group name or individual names, when mentioned in any conversation, sparks hope, happiness, equality, love, and unity. Their wit and beautiful souls are a true gift to all of us. So, if you haven’t listened to any of their songs yet, go check out any music app or their YouTube channel. You will know and understand what I mean and how it’s indeed important to love oneself… and why they encourage us to also celebrate World Friendship Day.

30/07/2021 0 comment

Words Art crafts

Indak, A Poem

written by Stef

Indak is part of my daughter’s plate in school. They had an activity at school wherein they needed to prepare a Zine. A zine (/ziːn/ ZEEN; short for magazine or fanzine) is a small-circulation self-published work of original or appropriated texts and images, usually reproduced via photocopier. (source: Wikipedia)

She searched for references and came up with different drawings. One of which is that featured image. In each image, a description, experience, or story is required. She thought of including something about dancing and love.

10/08/2020 0 comment

Words

5 Things a Simple SMILE can do

written by Stef

You have heard that “Laughter is the best medicine!” but did you ever wonder why?
You must have already found the answer from Google or from a medical book maybe.

To be honest, since I have had dentures years back, I feel awkward when I smile. So, when I give a polite type of smile, I also let my eyes work – a wink, a smiling eyes or a quick raise of the eyebrows.

When I became a mom, I realized that I should be more giving – of happy smiles. My daughters would gladly smile at me with zero hesitation at all. So, being the mom, I had let go of that awkwardness or consciousness (because of the dentures) and give back a smile to them. I have read that there were different types of smile. I even practice in front of the bathroom mirror. I saw my younger daughter did that too back when she was just three, I had to capture it in a video. She cringed every time I show it to her and we all just end up laughing.

So smiling really has benefits. And you may find a lot more things a smile can do to yourself or to someone.

5 Things a Simple SMILE can do

TOP 5 REASONS TO SMILE

1. A SMILE is contagious.
2. “Every time you smile, it is an act of love – a gift …” ~Mother Teresa
3. We are all rich of smiles, be generous! It warms someone’s heart and can touch and enrich the ones who receive it. Plus factor is it won’t cost you a thing.
4. A genuine smile is an asset! It attracts attention and promotion. It brings out an aura of confidence and positiveness which people find to be attractive.
5. Smiling is a stress-reliever! You are more relaxed when smiling. And because of its stress-relieving property, your immune system is strengthened and thus, smiling can actually prevent colds, lower your heart rate and blood pressure.

smile

So do not frown. Do something good to yourself and better things will happen to you!

27/01/2020 0 comment

Family Words

Life Contentment Tips For The Millennial and For Parents

written by Stef

A mom friend shared a note in Facebook, a life contentment tips list. That list has inspired me. I ended up picking a few from the list she shared and added a few of my own and came up with this contentment tips. Some may say that they have read that from somewhere already, that is great then. Here is another reminder. This may also serve as a short list of life hacks that the millennial babies and young parents can consider.

Ensure your kids attend a good, affordable school (expensive schools doesn’t guarantee good results).
Have time and give your kids good training at home.
Rent apartments you can pay for conveniently, not in a house you struggle to pay yearly. That is another source of family worries and stress. For couples, if financial matters don’t tear you down, it might break your marriage.
Some problems in our lives don’t just pop up, some are caused of over-thinking. Stay away from negative thoughts.
Live within your means. Save more and spend less. Don’t follow trends, wear clean, well-ironed clothes and keep your hair neat.
Smile. Eat healthy meals. Exercise.
When buying a car buy one that is fuel efficient and corresponds with your salary. All you need is a means of convenient and reliable transportation. And make sure you have your own parking space or have rented one.
Have integrity. Be industrious.
Empathize. Learn to share and care.
Pay it forward.
Hug people you care. Hug just because.
Life is a step after the other. Keep a positive attitude and outlook in life. Even if the grass is greener on the other side of the fence, keep to your own side; it’s where you belong. There you can plant your own grass and tend to it. Comparison is the thief of joy.
Above all things, pray and have strong faith in God.

I am giving credits to the original post of this Life Contentment Tips I have shared, I just have no info of the owner. Let us all share good things and believe in the ripple effect of kind gestures.

Live.

Laugh.

Love.

12/11/2018 0 comment

Words

The LIFE That You Want

written by Stef

We all go through a phase in life where you are wanting something you cannot really name or have a hard time determining what. Then you hear and read words that are not really in the encouragement category and may not really be pointed or thrown at you but affects you so much and breaks your heart a lot more. That confusing feeling that somehow stresses you out because it keeps bothering you day and night. Then this confusion causes depression and then makes you feel that you have become a little crazy that you find yourself crying over the littlest of things. Well, we all are, crazy. At some point, end of last year and early this year, I somehow have gone through this phase. I think I have been coward to go for what I really want for a long time. It doesn’t mean that I opted for something I do not want and something that is not right though. It just came to a point that I came to realize that there is a gap within me – a blank space I needed to fill in with something beautiful maybe. Something happy. Something warm. Something brighter. And that something will sure allow me to go further, fulfill dreams and help me a lot to become the better version of what I opted to do and be at the past and of course, be the best version of me for the future. And at the end of it all, this big step I took is not really about me after all… but for the people I love most. We are all like plants that needed water and sunlight to be at our best and give either fruit or flowers to the people around us. Sometimes you (the plant) can even give both flowers and fruits, and even more.

I came to realize that this quote/phrase from Eckhart Tolle I have read sometime ago is indeed true. I would like to share it with you too.

There are times that stress is also cause by not “wanting to be there” but also by over thinking. By being so negative by some thing or someone new to you even if you have not given it a try or chance to prove its worth.

LIFE is a battle for some, a game of gamble for some and even like a wheel of fortune for others. No matter how you look at it, no matter how you go with the flow, no matter how take it…we all are going for the life that we want.

*credits to the image owner

14/03/2015 0 comment

People Words

5 Day Gratitude Challenge

written by Stef

I was tagged by a dear friend, Joy of JoyRide for a Gratitude Challenge and so I decided to create a 2-in-1 post.

Sept. 14 Gratitude Challenge entry

I am grateful for..

– the person who found Nhald’s wallet. Our faith in humanity is still there because of him/them.
– the ability to recognize something good out of an obvious mistake. We got the chance to go out together as partners, it was quite an adventure.
– the simple fact that my kids’ have the ability to take care of each other while Mom & Dad is out.

Gratitude Challenge

Sept. 15 Gratitude Challenge entry

– an additional rest day for the kids and that Malacañang initiated the suspension of classes as early as last night because of Thypoon Luis.
– my awesome Upwork clients for the trust they have given me.
– my daughter K’s achievement for the 1st grading period.

I have this posted on my Facebook account, but since we are promoting something really good here, it is best to share it in this blog too. So, if you were tagged by a friend, be it on Twitter, Instagram, Facebook or through blogs and other social media platforms, go ahead and join in. You will be surprised as to how much there is to really be thankful for instead of wasting our time with all the what-if’s and I should have’s in mind.

Have a great day everyone!

15/09/2014 0 comment

Newer Posts

Older Posts