To Do List: Yes I Can!

I have been joining FatMumSlim’s Photo a Day Challenge and so far, I have not skipped a day. Yay! If I’d be able to complete the January challenge, I know I can do it for the rest of the remaining months too! As per my daughter K, “Push it Mom!”

Today’s challenge, or theme is actually a “To Do List”. And this is what I have submitted:

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I think I came up with this idea from a thought that came into my mind Saturday afternoon as I was walking back home after I bought something from a nearby store… these are better said (or written) in Filipino as it gives depth to its meaning. This is also more of a realization for me.

At the end of the day, it is best if everyone can sleep with a peaceful mind and heart.

Yung tipong hindi mo man na-resolve anumang problema mo sa buhay, may peace kang mararamdaman at nakakabawas ng stress yun. Dapat pala ituro ko sa mga anak ko na at least may 3 bagay tayong dapat na-a-accomplish a day.

a. Gumawa ng (kahit ano) kabutihan.

b. Magkaroon ng bago o magpangiti ng kaibigan.

c. At night, magpasalamat sa makabuluhang araw na nagdaan.

In English…

At the end of the day, it is best if everyone can sleep with a peaceful mind and heart.

That even if you were unable to resolve whatever issues or problems you may have, you make it a point to at least feel peace and feel a little stress free too. I should teach my kids that we should accomplish 3 things everyday.

a. Do something good (any kind of good).

b. Make new friends or at least make a friend smile.

c. At night, give thanks for the significance of the day that past.

After several minutes, I had to somehow correct myself, I realized that my list should be updated. I’ll post the better version tomorrow!  How about you? What’s you To Do List? Have you joined any photo a day challenge? Don’t say you can’t because I can!

 

Friend For Keeps

Friend For Keeps

“A friend is someone whole reaches for your hand, but touches your heart.”

Kathleen Grove

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I have been inspired to try back my love for photography as soon as I got my Cherry mobile Flare phone. Together with my childhood friends, we visited a resort in Bulacan. The kids had so much fun especially Roey who got to play again with Miggy. Miggy is just almost a year older than her and the two get along pretty well. I hope that their friendship, just like their Moms’ last a lifetime.
 

Uplifting Our Spirits

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Last February, we have welcomed the image of the Blessed Virgin Mary at home. We have offered our prayers and lifted up to her our heart’s desires. A week of praying the rosary truly lifted our spirits. I am but glad that my daughters, at their young age, willingly prayed the rosary with me. My elder daughter even invited some friends to pray with us. Having the Blessed Virgin Mary’s image at home brought back a lot of memories to me. I have once been a member of Block Rosary and Legion of Mary back my High School days. I was very active during my sophomore and junior year in fact. My childhood friends and I would always pray and join the Block Rosary prayer brigade.

“Block Rosary is a Mother’s call to her children. Block Rosary is designed in Heaven and brought to earth by the Mother of God. Block Rosary neighbors PRAY together; Block Rosary Neighbors STAY together.”

(*source – Block Rosary Crusade Nigeria website)

With this, it gave me a feeling of wanting to have both my kids be as active as I was at church before. It wouldn’t  just bring them closer to Him but also would definitely bring out the best in them. Most parents would agree with me in that fact for sure.

This really calls for the Stef that was… thanks for the Blessed Virgin Mary’s visit and I hope it won’t be the last.

 

Inspiring Words to Share

 

When I was little, you’ll find me doodling and reading more than I am in front of the computer now. Besides the fact that I love drawing, we did not really have a computer yet then. Ha! Ha!

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Kidding aside, here are some words to inspire us this time of the year. I know for a fact that a lot of us are on “vacation” right now, enjoying. But there are still a lot of us too, that is taking the time to do a little soul searching and some others repent their sins in many simple and complex ways they can. but however we spend our Holy Week, these words would sure remind us of something about us and much more, about life.

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Humility, bravery, love, trust, family values, peace, friendship and positivism are just some of what we, as humans, should really incorporate within ourselves. It may be a little hard but with open-mindedness and HIS guidance, we will be who we want to be and should be, we will get to where we belong and we should be – slowly but surely.

Mena Yangzie

 

* images from Pinterest & QuotedDiary

A Must Read for CSRs

Are you a customer service representative?

If you are, did you go through a thorough training to be a GREAT CSR?

 

You may be puzzled as to why bother be great when you can still be the CSR that you are. At the same time, you must have been made aware of the differences in each customer – needs, demands, attitude and status. You maybe right, that you don’t have to be well trained to be a great Customer Service Representative. Why do I say so? Simply because servicing a customer is just like lessons in life – you learn it by experience!

 

But perhaps, keeping in mind these 20 great customer service replies would help you to be an outstanding CSR.

 

  • How can I help you today?
  • I’m happy to do that for you.
  • What is most convenient for you?
  • I’m sorry there is a problem. We’ll make it right.
  • What do you think would be fair?
  • Is that all right?
  • Let me make sure I have this correct.
  • Thank you for being so patient.
  • I’ll get right back to you. (And please make sure you do)
  • We value our customer’s input.
  • I’ll pass your comments along.
  • Let me find out for you.
  • I know exactly what you mean.
  • Would you like me to review anything with you?
  • Absolutely!
  • You’re welcome!
  • Do you have any questions?
  • I’ll take care of that right away.
  • Is there anything else I can do for you?
  • I’m glad I could help you.
  • We appreciate your business.
  • Please call / come again.

 

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Another tip I have for you is that never give false hope. It is really okay to tell a customer if you can’t do or can no longer do anything to resolve an issue or a situation, just as long as you tried and was honest. And one more thing, these replies are nothing unless delivered properly and in the right tone. Remember, it is not what you say, it is how you say it.

 

 

*CSR replies credits – CVG’s P.com

Losing a Mother

Losing a Mother

Yesterday was my Mama’s 2nd death anniversary. We offered a mass for her soul and dropped by the cemetery. I’ve been dreaming of her almost every week which made me truly miss her. These adjectives aren’t enough to describe how wonderful she’s been not just to me but to my kids and so as my friends. A lot can testify on that.

Losing a Mother is really though but it has made me tougher as a person and a Mom too. I could not thank my Mom enough for all of what she taught and imparted me. As go on with life, I feel so blessed and lucky that I was once her baby. If given another chance to live, I would like her to be my Mother again.


Mama, I miss you! We miss you!

We hope that you are so much happier now in heaven!

We love you! ?

 

 

 

 

* For the scrapblog freebies, special credits to:

LorieM
Shery K Designs
JoniGray